Platform Overview
One connected platform for the entire crew lifecycle
CruiseControl is a multi-tenant HR and talent platform built for the cruise and hospitality industry, recruiting, onboarding, training, performance, recognition, communication, and compliance in one system designed for the realities of maritime operations.
How it's organized
Focused modules on a shared core
The platform is made up of focused modules that share a common core: the same employee records, permissions, and communication layer underpin everything. Rather than stitching together separate tools for hiring, learning, documents, and messaging, CruiseControl runs all of it on one connected platform, with each cruise line operating in its own branded, isolated environment.
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Hire & Onboard
Everything needed to bring people aboard and get them productive.
Recruitment
Post jobs, manage applications, and move candidates through a hiring pipeline. A candidate-facing job board keeps applicants engaged from first click to offer.
Rookie Journey
Guided onboarding that sequences a new hire's first days: tasks, documents, and training in the right order so nothing is missed.
Employee Profiles
A single source of truth for every crew member, profiles, notes, documents, and feedback, accessible across ships and departments.
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Learn & Develop
Keeps crew certified, current, and growing.
Learning Management (LMS)
Build and deliver courses, lessons, and tests; track completions, issue certificates, and manage assignments, central to safety and compliance training.
Career Navigation
Define career tracks, skills, and competencies so crew can see their path and managers can plan development deliberately.
Milestones
Track key achievements and progression points across a crew member's tenure.
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Evaluate & Improve
Tools for managers to assess, coach, and correct.
Performance Reviews
Structured review cycles with configurable forms and scoring, tied to each employee's record.
Surveys & Quick Evaluations
Build HR surveys and lightweight evaluations, from pulse checks to full assessments.
Disciplinary Actions
Document and manage disciplinary records with standardized templates and a clear, auditable trail.
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Engage & Recognize
Supports retention and culture.
Recognition & Badges
Peer and manager recognition with earnable badges that make contributions visible.
Communication (CRM)
Internal messaging, email, SMS, and chat groups that reach crew on ship or ashore.
Alerts & Notifications
Targeted notifications so the right people see the right thing at the right time.
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Documents & Compliance
Handles the paperwork the industry runs on.
Document Management (DMS)
Create, store, and organize documents with reusable templates and packages. Built-in e-signing moves contracts and forms without printing or scanning.
Form Builder
Design custom forms for any process, without a developer.
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Operate & Automate
Runs day-to-day operations and automates the repetitive work.
Workflow Automation
Configurable process workflows with tasks and triggers, so routine HR operations, approvals, handoffs, follow-ups, run automatically.
Time Tracking
Capture attendance and time records for accurate scheduling and payroll.
Calendar & Scheduling
Coordinate schedules, shifts, and events across teams and ships.
Admin & Company Management
Configure the platform, manage companies, and control access, with multi-tenant support so each cruise line runs in its own isolated environment.
Architecture & foundations
Built for many lines, at scale
One continuously improving core platform, with each cruise line isolated in its own branded environment.
Multi-tenant by design
Each cruise line operates on its own branded subdomain with isolated data, sharing one continuously improving core. New operators onboard onto that same core without standing up separate systems.
Integrations
Connects to maritime crewing systems and identity providers via SSO and SCIM directory provisioning, alongside HRIS, payroll, and BI tools.
Security & access
OAuth2 authentication, two-factor auth, single sign-on, and role-based access control.
Communication reach
Email, SMS, in-app messaging, voice, and real-time notifications keep ship and shore in sync.
FAQ
Frequently asked questions
One connected platform. Every module, hiring, learning, documents, communication, and more, shares the same employee records, permissions, and communication layer, rather than being stitched together from separate tools.
